Frequently Asked Questions
Planning a stay at The Vale in Cornwall? Here’s everything you need to know.
The Vale, Cornwall is Ohana Mua’s first destination, a collection of eco-luxury lodges and cottages set in south Cornwall, near Looe, Polperro, and Fowey. Here’s everything you need to know about staying with us, from choosing between a lodge and a cottage to exploring the coast.
Common FAQ's
What time is check in and check out?
You can check in to your accommodation from 4pm on the day of arrival, and we kindly ask that you check out by 10am on the day of departure.
Early check-in and late check-out can be added to your booking for an additional cost. (Subject to availability)
Is there parking for each accommodation?
Yes, each lodge and cottage has space for two cars.
Is there WIFI?
Yes, there is free WIFI at The Vale.
What is included in our accommodation?
All lodges and cottages come fully equipped with bedding, towels and Faith in Nature toiletries. You can find a full list of what's included for each accommodation here: https://www.ohanamua.co.uk/accommodation
Just click on the accommodation you would like to know more about.
Can I add extras to my stay?
Yes, we have a selection of optional extras and add ons you can choose to enhance your stay at The Vale.
You can view them here: https://www.ohanamua.co.uk/booking-extras
Can I charge my electric car?
Yes, each accommodation has it's own dedicated EV charging point (payable locally).
How do I amend my booking?
If you need to make changes, you can request this via your online account or by contacting the team directly. All changes are subject to availability and must be confirmed in writing.
How does payment work?
- A 20% non-refundable deposit is required at the time of booking
- The remaining balance is due 10 weeks before arrival
- If booking within 10 weeks, full payment is required upfront
Where can your booking Terms and Conditions be found?
You can view our full terms and conditions here: https://www.ohanamua.co.uk/terms-and-conditions
About Ohana Mua and The Vale
What is Ohana Mua?
What is Ohana Mua?
Ohana Mua is an eco-luxury staycation brand reimagining what UK breaks can be. We create destinations that are sustainably designed and genuinely inclusive, with smart tech and a warm welcome for everyone. Ohana Mua means family first, and that’s at the heart of everything we do. The Vale in Cornwall is our first destination, with more to come.
What does Ohana Mua mean?
What does Ohana Mua mean?
Ohana Mua means family first. It’s a Hawaiian-inspired name that captures what we’re about, creating spaces where everyone belongs, everything is taken care of, and you’re free to relax, explore, and come back again and again. That ethos shapes everything about how our destinations are designed, operated, and experienced.
What is The Vale, Cornwall?
What is The Vale, Cornwall?
The Vale is Ohana Mua’s first destination, a collection of eco-luxury lodges and cottages set in south Cornwall. Cottages feature private hot tubs and lodges have outdoor copper baths and outdoor showers. All accommodation has fully equipped kitchens and dog-friendly spaces. It’s 3 miles from Looe, 5 miles from Polperro, and about 15 minutes from Fowey. Peaceful, private, and designed to feel like a proper home away from home.
What makes The Vale different from other Cornwall lodges and cottages?
What makes The Vale different from other Cornwall lodges and cottages?
The Vale stands out for its combination of genuine eco-credentials and real comfort. The lodges and cottages have been refurbished with energy efficiency and sustainability in mind, and are solar-powered. That eco ethos is combined with real luxury, private hot tubs in the cottages, copper baths and outdoor showers in the lodges, smart tech, and thoughtfully designed spaces. Everyone is welcome, including dogs.
How sustainable is The Vale really?
How sustainable is The Vale really?
The Vale’s lodges and cottages have been refurbished with energy efficiency and sustainability in mind. They’re solar-powered and we’re working towards an energy-positive future, where our destinations produce more energy than they consume. Our kitchens are stocked with eco-conscious products including Bio-D and Faith in Nature. Every decision at The Vale is made with our environmental impact in mind, from the appliances we fit to the products we provide. Sustainability isn’t a feature we added, it’s the direction we’re committed to.
Are the lodges and cottages at The Vale eco-friendly?
Are the lodges and cottages at The Vale eco-friendly?
Yes. The Vale’s lodges and cottages have been refurbished with energy efficiency and sustainability in mind and are solar-powered. Kitchens are stocked with eco-conscious products including Bio-D and Faith in Nature. Ohana Mua’s vision is for all its destinations to work towards being energy-positive, producing more energy than they consume, and that goal shapes every decision we make at The Vale.
Who is The Vale best suited for?
Who is The Vale best suited for?
The Vale works well for families, couples, groups of friends, and dog owners. Accommodation sleeps 2 to 8 guests depending on the property. Accessibility is considered throughout and every detail is designed so our spaces are easy and enjoyable for everyone. If you’re looking for a Cornwall retreat that combines peace, nature, and genuine comfort, you’re in the right place.
Is staying at The Vale good value?
Is staying at The Vale good value?
Yes. We think a private eco-luxury stay in Cornwall with a hot tub or copper bath speaks for itself. Check the lodge and cottage pages for live pricing.
Location and Nearby Towns
Where exactly is The Vale in Cornwall?
Where exactly is The Vale in Cornwall?
The Vale is in south Cornwall, set within a peaceful woodland and heathland setting. It’s 3 miles from Looe, 5 miles from Polperro, and approximately 15 minutes by car from Fowey. The Eden Project is about 30 minutes away. The location gives you genuine seclusion on site with easy access to the coast.
Is The Vale better for beaches or countryside?
Is The Vale better for beaches or countryside?
Both, genuinely. The retreat itself is a peaceful woodland and heathland setting, quiet, green, and restorative. But you’re a short drive from some of Cornwall’s best beaches including Talland Bay, Lansallos Beach, and Looe Beach. It’s an ideal base if you want the calm of the countryside and the coast within easy reach.
Looe vs Polperro vs Fowey, which is best to visit?
Looe vs Polperro vs Fowey, which is best to visit?
They’re each worth visiting for different reasons. Looe is the most accessible and best for beaches, families, and seafood. Polperro is the most picturesque, a tiny car-free fishing village with a harbour and great coastal walks. Fowey is the most sophisticated, with a strong sailing culture, excellent restaurants, and a rich literary history through Daphne du Maurier. From The Vale you can realistically visit all three in a long weekend.
Is Cornwall worth visiting in winter?
Is Cornwall worth visiting in winter?
Yes, and it’s underrated. South Cornwall is milder than most of the UK in winter. The crowds disappear, the coastal paths are dramatic, and a stay in a cosy cottage with a private hot tub or a lodge with a copper bath in the cold is genuinely one of the best ways to experience it. The Vale is open year-round and many guests say a winter visit is their favourite.
What are the best beaches near The Vale?
What are the best beaches near The Vale?
The closest and best beaches are Talland Bay, Lansallos Beach, and Looe Beach. Talland Bay and Lansallos are quieter, more secluded coves, ideal if you want to avoid the crowds. Looe Beach is more accessible and great for families. Both Lansallos and Talland Bay are dog-friendly.
How far is The Vale from the Eden Project?
How far is The Vale from the Eden Project?
The Eden Project is approximately 30 minutes by car from The Vale, close enough for a comfortable day trip.
Where’s good to eat and drink near The Vale?
Where’s good to eat and drink near The Vale?
Looe, just 3 miles away, has a great selection of seafood restaurants and traditional Cornish pubs right on the harbour. Polperro has charming cafes and local eateries tucked into its cobbled streets. Fowey is the pick for a more special dinner out, with some excellent independent restaurants along the waterfront. There’s also a well-stocked local area for self-catering, and all lodges and cottages at The Vale have fully equipped kitchens if you’d rather cook in and make the most of your space.
Lodges and Cottages
What types of accommodation are available at The Vale?
What types of accommodation are available at The Vale?
The Vale has two types of accommodation, lodges and cottages, both sleeping 2 to 8 guests depending on the property. Cottages have private hot tubs. Lodges have outdoor copper baths and outdoor showers. All have fully equipped kitchens, dining areas, and Wi-Fi. Each property is individually designed to feel like a proper home rather than a standard rental.
What’s the difference between a lodge and a cottage at The Vale?
What’s the difference between a lodge and a cottage at The Vale?
Both are eco-luxury properties set within the peaceful grounds of The Vale. The cottages come with a private hot tub, perfect for soaking after a day on the coast. The lodges have outdoor copper baths and outdoor showers, a more immersive outdoor experience. The right choice depends on what kind of stay you’re after.
Should I choose a lodge or a cottage at The Vale?
Should I choose a lodge or a cottage at The Vale?
It depends on what you’re after. If a private hot tub is your priority, go for a cottage. If you’d love the experience of an outdoor copper bath and shower in a beautiful outdoor setting, the lodges are something a bit different and very special. Both offer the same eco-luxury standard, the same beautiful surroundings, and the same warm welcome.
Do the cottages at The Vale have hot tubs?
Do the cottages at The Vale have hot tubs?
Yes. All cottages at The Vale have private hot tubs.
Do the lodges at The Vale have hot tubs?
Do the lodges at The Vale have hot tubs?
The lodges don’t have hot tubs but they do have outdoor copper baths and outdoor showers, which are a real highlight of the lodge experience. If a hot tub is a must, the cottages at The Vale are the ones to go for.
Are the lodges and cottages at The Vale dog-friendly?
Are the lodges and cottages at The Vale dog-friendly?
Yes, dogs are genuinely welcome at The Vale. There’s a dog paddock on site and plenty of outdoor space to explore. No sneaking the dog in here; they’re part of the family.
What’s included in a stay at The Vale?
What’s included in a stay at The Vale?
All properties include a fully equipped kitchen, dining area, Wi-Fi, and outdoor space. Cottages include a private hot tub. Lodges include an outdoor copper bath and outdoor shower. Eco-conscious kitchen supplies are provided. Full details are listed on each individual property page on our website.
How much outdoor space is there at The Vale?
How much outdoor space is there at The Vale?
The Vale is set within 6 acres of woodland and open heathland. There are trails, fire pits, and open space throughout. It’s a proper outdoor destination, not just a property with a small garden.
Booking
How do I book a stay at The Vale?
How do I book a stay at The Vale?
Ready to book? Simply select your lodge or cottage, choose your dates, and complete a secure checkout, all right here on the site.
What is the cancellation policy at The Vale?
What is the cancellation policy at The Vale?
Full details of our cancellation policy are available during the booking process. We’d always encourage you to get in touch if your plans change, we’re real people and we’re happy to help where we can.
How much does it cost to stay at The Vale?
How much does it cost to stay at The Vale?
Pricing varies by property and season. Check the individual lodge and cottage pages for live availability and up-to-date pricing.
Is there a minimum stay at The Vale?
Is there a minimum stay at The Vale?
The minimum stay is typically 2 nights midweek and 3 nights at weekends, though this varies by season. Some peak periods may require longer minimum stays.
What is the best time of year to visit The Vale?
What is the best time of year to visit The Vale?
The Vale is open year-round. Summer is best for beaches and outdoor activities. Spring and autumn offer quieter visits with beautiful landscapes. Winter is ideal for a cosy stay and there’s something special about a copper bath or hot tub in the cold.
Can I book a last-minute stay at The Vale?
Can I book a last-minute stay at The Vale?
Yes, subject to availability. Check the lodge and cottage pages for live availability. Midweek breaks in autumn and winter often have good last-minute options.
Things to do
What is there to do near The Vale in Cornwall?
What is there to do near The Vale in Cornwall?
Within 30 minutes of The Vale you can visit the beaches at Looe, Talland Bay, and Lansallos, explore the harbour villages of Polperro and Fowey, walk the South West Coast Path, take boat trips from Looe, and visit the Eden Project. Cornwall has a huge range of activities for all ages and interests.
Are there family-friendly activities near The Vale?
Are there family-friendly activities near The Vale?
Yes. Looe is particularly good for families, with beaches, boat trips to Looe Island, rock pooling, and a seal sanctuary nearby. Polperro is a great short trip with older children. The Eden Project is about 30 minutes away and excellent for all ages.
What can you do at The Vale itself without leaving?
What can you do at The Vale itself without leaving?
Quite a lot. The retreat has 6 acres of grounds to explore, fire pits, outdoor copper baths and showers at the lodges, private hot tubs at the cottages, and a dog paddock. Many guests find they don’t want to leave, which we take as the highest compliment.
Is Cornwall good for walking?
Is Cornwall good for walking?
Yes. The South West Coast Path runs through the area and is one of the most celebrated long-distance walking routes in the UK. Shorter coastal walks from Polperro, around Talland Bay, and along the Fowey estuary are all easily accessible from The Vale by car.
Are there dog-friendly beaches and walks near The Vale?
Are there dog-friendly beaches and walks near The Vale?
Yes. Lansallos Beach and Talland Bay are both dog-friendly beaches within easy reach. The surrounding coastal paths and woodland are also great for dogs. Combined with The Vale’s on-site dog paddock, it’s one of the more dog-friendly options in south Cornwall.
Comparing options
What’s the difference between a Cornwall holiday park and The Vale?
What’s the difference between a Cornwall holiday park and The Vale?
The Vale is an Ohana Mua destination, not a holiday park. It’s a small, private retreat designed for people who want seclusion, character, and an experience that feels considered rather than off the shelf. You won’t find static caravans or entertainment complexes here. You’ll find eco-luxury lodges and cottages, copper baths, fire pits, and genuine peace.
Are there eco-friendly lodges and cottages in Cornwall?
Are there eco-friendly lodges and cottages in Cornwall?
Yes. The Vale is one of the few genuinely eco-conscious retreats in Cornwall. An Ohana Mua destination, the lodges and cottages are solar-powered, refurbished with sustainability in mind, and stocked with eco-conscious products. It’s one of the stronger options in the county if sustainability matters to you.
Is The Vale suitable for a corporate retreat or group booking?
Is The Vale suitable for a corporate retreat or group booking?
Yes. The Vale works well for small corporate retreats, team away days, and group bookings. The combination of comfortable lodges and cottages, outdoor space, and a restorative setting makes it a strong alternative to a hotel-based retreat. Get in touch via our website to discuss group requirements.
Where else does Ohana Mua operate?
Where else does Ohana Mua operate?
The Vale in Cornwall is Ohana Mua’s first destination. More destinations are planned and the brand’s vision is to create a collection of future-ready retreats across the UK, each with its own story to tell. Keep an eye on our website for new locations as they’re announced.
Need help finding your perfect break?
We're on hand to answer any questions you have or to help you plan your perfect holiday in Cornwall. Don't hesitate to get in touch and a member of our team will be in touch soon.
Get in touch with Ohana Mua
The Vale by Ohana Mua
Lansallos
Looe, Cornwall
PL132QE
E-mail
bookings@ohanamua.co.uk
