Ohana Mua

Frequently Asked Questions

Planning a stay at The Vale in Cornwall? Here’s everything you need to know.

The Vale, Cornwall is Ohana Mua’s first destination, a collection of eco-luxury lodges and cottages set in south Cornwall, near Looe, Polperro, and Fowey. Here’s everything you need to know about staying with us, from choosing between a lodge and a cottage to exploring the coast.

Common FAQ's

What time is check in and check out?

You can check in to your accommodation from 4pm on the day of arrival, and we kindly ask that you check out by 10am on the day of departure.

Early check-in and late check-out can be added to your booking for an additional cost. (Subject to availability)

Is there parking for each accommodation?

Yes, each lodge and cottage has space for two cars.

Is there WIFI?

Yes, there is free WIFI at The Vale.

What is included in our accommodation?

All lodges and cottages come fully equipped with bedding, towels and Faith in Nature toiletries. You can find a full list of what's included for each accommodation here: https://www.ohanamua.co.uk/accommodation 

Just click on the accommodation you would like to know more about.

Can I add extras to my stay?

Yes, we have a selection of optional extras and add ons you can choose to enhance your stay at The Vale. 

You can view them here: https://www.ohanamua.co.uk/booking-extras 

Can I charge my electric car?

Yes, each accommodation has it's own dedicated EV charging point (payable locally).

How do I amend my booking?

If you need to make changes, you can request this via your online account or by contacting the team directly. All changes are subject to availability and must be confirmed in writing.

How does payment work?

  • A 20% non-refundable deposit is required at the time of booking
     
  • The remaining balance is due 10 weeks before arrival
     
  • If booking within 10 weeks, full payment is required upfront

Where can your booking Terms and Conditions be found?

You can view our full terms and conditions here: https://www.ohanamua.co.uk/terms-and-conditions 

About Ohana Mua and The Vale

What is Ohana Mua?

What does Ohana Mua mean?

What is The Vale, Cornwall?

What makes The Vale different from other Cornwall lodges and cottages?

How sustainable is The Vale really?

Are the lodges and cottages at The Vale eco-friendly?

Who is The Vale best suited for?

Is staying at The Vale good value?

Location and Nearby Towns

Where exactly is The Vale in Cornwall?

Is The Vale better for beaches or countryside?

Looe vs Polperro vs Fowey, which is best to visit?

Is Cornwall worth visiting in winter?

What are the best beaches near The Vale?

How far is The Vale from the Eden Project?

Where’s good to eat and drink near The Vale?

Lodges and Cottages

What types of accommodation are available at The Vale?

What’s the difference between a lodge and a cottage at The Vale?

Should I choose a lodge or a cottage at The Vale?

Do the cottages at The Vale have hot tubs?

Do the lodges at The Vale have hot tubs?

Are the lodges and cottages at The Vale dog-friendly?

What’s included in a stay at The Vale?

How much outdoor space is there at The Vale?

Booking

How do I book a stay at The Vale?

What is the cancellation policy at The Vale?

How much does it cost to stay at The Vale?

Is there a minimum stay at The Vale?

What is the best time of year to visit The Vale?

Can I book a last-minute stay at The Vale?

Things to do

What is there to do near The Vale in Cornwall?

Are there family-friendly activities near The Vale?

What can you do at The Vale itself without leaving?

Is Cornwall good for walking?

Are there dog-friendly beaches and walks near The Vale?

Comparing options

What’s the difference between a Cornwall holiday park and The Vale?

Are there eco-friendly lodges and cottages in Cornwall?

Is The Vale suitable for a corporate retreat or group booking?

Where else does Ohana Mua operate?

Need help finding your perfect break?

We're on hand to answer any questions you have or to help you plan your perfect holiday in Cornwall. Don't hesitate to get in touch and a member of our team will be in touch soon.

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Get in touch with Ohana Mua

The Vale by Ohana Mua
Lansallos
Looe, Cornwall
PL132QE

E-mail
bookings@ohanamua.co.uk